Voice Over Internal Protocol, or VoIP as it is more commonly known, uses the internet to make and receive telephone calls so you can say goodbye to expensive telephone bills. As the internet can carry videos, images, text it makes for a much more cost effective alternative to traditional calls and lines. .
The benefits of hosted solutions include:
Sold on a per-seat basis with no initial capital outlay unless handsets are bought upfront. Mostly UK landline and mobile calls are free, with low international call charges
Full of features
Including auto attendant, call reporting, call recording, hold music, and many more. These can be tailored per handset to suit individual requirements.
Simple to remove or add a seat, many hosted solutions are on 30 day contracts
Calls can be easily rerouted to mobiles if a problem occurs with the phone system, the office or with your employees
Some hosted telephony solutions are available on multiple devices such as tablets, mobiles and computers – enabling customers to work remotely